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​Oxmoor Care Consultancy is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our services. By engaging with Oxmoor Care Consultancy, you agree to the collection and use of your information in accordance with this policy.

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1. Information We Collect:​  We may collect the following types of personal information in order to respond to an inquiry you may have or to provide a service to you. ​

• Personal Identification Information: Name, email address, phone number, postal address, etc.

• Personal information about your close family members and dependants. In such cases it will be your responsibility to ensure that you have the consent of the people concerned to pass their information on to us.

• Health Information. Any health-related data you provide in connection with the care services we offer.

• Payment Information. Billing address, and other payment-related information.

• ​Communication Data: Correspondence between you and Oxmoor Care
  Consultancy (e.g., emails, phone calls, and chat interactions).

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   2. How We Use Your Information: We use your information for the following purposes:

• Providing Services: To deliver care consultancy services, including assessments,
  consultations, and recommendations.

• Communication: To respond to your inquiries, send updates about our services, and
  communicate relevant information.

• ​​Payment Processing: To manage billing for the services you request.

• Improving Services: To improve the quality of our services, customize your
  experience, and conduct internal research and analysis.

• Compliance with Legal Obligations: To comply with legal and regulatory
  requirements related to our business operations.

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    3. How We Protect Your Information: We implement various security measures to protect your          personal information, including:

• Access Controls: We restrict access to your personal data to authorized personnel
  only.

• Regular Audits: We conduct periodic security audits to assess and improve our security measures.

 

     4. Sharing Your Information: We do not sell or rent your personal information to third parties.           However, we may share your information in the following situations:​

• ​Service Providers: We may share your data with third-party vendors who assist us
  in providing services. These third parties are contractually obligated to maintain
  confidentiality and security of your data.

• Legal Requirements: If required by law or in response to legal processes (e.g., a
  court order or government request), we may disclose your personal information.

• Business Transfers: In the event of a merger, acquisition, or sale of Oxmoor Care
  Consultancy, your personal information may be transferred as part of the transaction.

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     5. Your Rights and Choices: You have certain rights concerning your personal data, including:

• Access: You can make a subject access request at any time to find out what
  personal data we hold about you. We will normally respond to a subject access
  request within one month of receipt and do not typically charge a fee for providing it.

• Correction: You can request corrections to any inaccurate or incomplete data we
  have on file.

• Deletion: You can request the deletion of your personal data, subject to legal and
  contractual obligations.

• Opt-out of Communications: You can opt out of receiving marketing
  communications at any time by following the unsubscribe instructions in our emails or
  by contacting us directly.

• Data Portability: You may request a transfer of your personal data to another
  service provider.

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To exercise these rights, please contact us using the information provided in Section 7.

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   6. Retention of Data: We retain your personal data only for as long as necessary to fulfil the                  purposes outlined in this policy, or as required by law. When your data is no longer needed            we will securely delete or anonymise it. 

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   7. Contact Information. If you have any questions or concerns about this Privacy Policy or                   how we handle your personal information, please contact us at: Oxmoor Care Consultancy             Email: oxmoorcareconsultancy@outlook.com

       Phone: 07703299233

       Address: Alma House, Osgoodby, Thirsk, North Yorkshire, YO7 2AL

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    8. Changes to This Privacy Policy. We reserve the right to update or modify this Privacy Policy          at any time. Any changes will be posted on this page, and will be updated accordingly. We              encourage you to review this policy periodically to stay informed about how we are ​​

      protecting your information.